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remote help desk

Application-Specific Remote Control for the Help Desk
http://www.bomgar.com/ - Bomgar enables help desk customers to share specific applications with their remote support rep. At the beginning of the help...
 
Uploaded: November 30, 1999 at 12:00 am
Author: BomgarBox
 
Length: 01:06
Rating: N/A
Views: 443
 
Tags: Computer  Control  Desk  Help  Remote  Screen  Sharing  Support  
 
Integrating Bomgar into your Help Desk Infrastructure
http://www.bomgar.com/remotede... - Bomgar offers a number of ways to integrate the Bomgar Box into your existing help desk infrastructure. [LDAP for Active...
 
Uploaded: November 30, 1999 at 12:00 am
Author: BomgarBox
 
Length: 03:33
Rating: 5.00
Views: 3897
 
Tags: BMC  Bomgar  Desk  Help  ID  Integration  Radius  Remedy  Remote  RSA  Secure  Software  Support  
 
Computer Repair, Technical Support, Computer support, Tech support, computer support services, technical support services, PC support, remote support, Windows help, helpdesk,
Computer Repair, Technical Support, Computer support, Tech support, computer support services, technical support services, PC support, remote support, Windows help, helpdesk,
 
Uploaded: November 30, 1999 at 12:00 am
Author: harrysmith51
 
Length: 00:28
Rating: 4.96
Views: 9214
 
Tags: Computer  help  helpdesk  PC  remote  Repair  services  Support  Tech  Technical  Windows  
 
Remote Desktop Support is more Secure than On Site support
http://www.bomgar.com/ - Help desk support is more secure remotely than in person. That's Joel's argument in this video. On site support visits...
 
Uploaded: November 30, 1999 at 12:00 am
Author: BomgarBox
 
Length: 02:07
Rating: N/A
Views: 677
 
Tags: access  bomgar  desk  desktop  help  remote  support  
 
Help Desk Support Security - You cannot outsource liability
http://www.bomgar.com/ - How secure is your remote support technology? Certain features can make the technology more or less secure. But for a...
 
Uploaded: November 30, 1999 at 12:00 am
Author: BomgarBox
 
Length: 02:45
Rating: N/A
Views: 920
 
Tags: as  Bomgar  Business  Desk  Help  Information  Remote  Security  Service  Software  Support  Technology  
 
Enhance Remote Support Security
http://www.bomgar.com/ - You can actually enhance security by virtualizing your remote support staff. In this video, Nathan McNeill explains how to make...
 
Uploaded: November 30, 1999 at 12:00 am
Author: BomgarBox
 
Length: 04:32
Rating: N/A
Views: 720
 
Tags: Center  Desk  GoToAssist  Help  LogMeIn  PCAnywhere  Remote  Support  WebEx  
 
Chapter 5: Zimbra Help Desk: Zero to Zimbra in 20 Mins
A walk-through of the 24/7 01.com online help desk for Zimbra hosting, maintenance and dedicated servers. Not only online, 01.com's Zimbra techs are available...
 
Uploaded: November 30, 1999 at 12:00 am
Author: 01dotcom
 
Length: 02:54
Rating: N/A
Views: 362
 
Tags: dedicated  desk  help  host  hosted  hosting  maintenance  night  outsource  remote  saas  support  weekend  zimbra  
 
IT Help Desks at Colleges and Universities
http://www.bomgar.com/virtuals... - Between 50-100 colleges and universities use Bomgar in their IT help desk. Here's a video on how Bomgar helps colleges...
 
Uploaded: November 30, 1999 at 12:00 am
Author: BomgarBox
 
Length: 02:30
Rating: N/A
Views: 3492
 
Tags: access  college  computers  desk  help  IT  remote  support  university  virtual  
 
Remote Support is More Productive than In-Person
http://www.bomgar.com/remotede... - Joel gives a brief overview of some of the remote support features included in the Bomgar Box. Among them are...
 
Uploaded: November 30, 1999 at 12:00 am
Author: BomgarBox
 
Length: 02:35
Rating: N/A
Views: 668
 
Tags: Chat  Desk  Diagnosis  File  Help  Remote  Support  System  Transfer  
 
Glance 2.4 - Remote tech support demonstration
http://www.glance.net - Simple remote tech support and reverse screen sharing with Glance, as explained by Glance Networks CEO and Founder, Rich Baker...
 
Uploaded: November 30, 1999 at 12:00 am
Author: glancedotnet
 
Length: 04:02
Rating: 5.00
Views: 220
 
Tags: control  demos  desk  desktop  glance  glance.net  help  how-to  networks  remote  reverse  screen  sharing  staff  support  tech  technical  training  virtual  web  
 


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